Make-up Classes & Cancellations
If you are not able to attend your regular class, we offer ten (10) make up classes each year to ensure you can make up all your classes.
Please phone us to notify that you are cancelling with at least 30 minutes notice prior to your lesson commencing.
Once you have cancelled, please come into reception to book your make-up class.
(Make up lessons can only be booked in a week in advance)
IF YOU DO NOT CANCEL YOUR CLASS, WE CANNOT OFFER YOU A MAKE-UP LESSON.
If you pay by direct debit you must cancel prior to the 20th of the month otherwise swim out the month.
A cancellation charge of $25 applies if you pay by the term and cancel your term booking within two weeks of your start date or during the term, and will be deducted from your refund. We are not able to offer credits.
If your circumstances change during the term and you need to swap class times please speak to reception. We love to help – just let us know.